Courtesy car available on request · A/C servicing and 4-wheel alignment now available · Book online
Available on request

Courtesy car

A courtesy car is available on request while your car is with me, subject to availability. Please read the terms below before requesting one.

Courtesy car terms & conditions

1. Driver requirements & vehicle use

  • Driver: must be aged 25 to 75 with a valid UK licence held for 2+ years, fewer than 6 penalty points, and no major convictions. The licence must be presented at collection.
  • Licence check: before collection, you must provide a DVLA licence share code from GOV.UK (View or share your driving licence information), together with the last 8 characters of your driving licence number. Details are included in your booking confirmation email.
  • Permitted use: responsible and lawful driving within the UK mainland only.
  • Prohibited use: no commercial use (hire or reward), towing, racing, or illegal activities.
  • Rules: no smoking, vaping or pets are allowed in the vehicle (a £150 valeting fee applies).

2. Insurance, liability & charges

  • Insurance excess: the customer is liable for a £500 excess on all claims for damage, loss or theft, regardless of fault.
  • Full customer liability: the customer is fully liable for damage to tyres, glass, wheels and the interior, or any damage caused by negligence (e.g. wrong fuel). Personal belongings are not insured.
  • Fuel: return the vehicle with the same fuel level to avoid refuelling and administration fees.
  • Fines & fees: the customer is responsible for all fines, tolls and road charges (e.g. parking, ULEZ), plus a £75 administration fee per item.
  • Late return: a daily charge of £50 applies for late returns.

3. Accidents & vehicle condition

  • Accidents: in case of an accident, damage or theft, do not admit liability. Report it immediately to us on 07796 178960, and to the police if other parties are involved.
  • Condition: inspect the vehicle for pre-existing damage before driving and make sure it is noted on the condition report.